About the Role
As a Growth and Customer Success Manager, you'll be the heart of our sales and product development efforts, ensuring Gooey evolves to meet the needs of our users. This role is perfect for someone who excels in working a high-growth, dynamic software startup, enjoys working closely with development teams and clients, and loves using data to drive strategic decisions.
Key Responsibilities:
Inside Sales & Product Development
Respond to incoming sales leads and then pitch to potential clients
Create leveraged, re-usable SEO assets such as case studies that entice customers to buy
Close examine and monitor the behaviors and demographics of users who become customers and retained, long-term clients
Create the KPI dashboards that allow you and others to make data-based sales prioritizations.
Evaluate our product flow and collaborate with the development team to implement changes.
Define and create prototypes that close sales
Sales Research & Analysis
Analyze and identify our best customer segments, understanding their purchasing behaviors and retention drivers.
Develop and maintain a KPI dashboard focusing on key metrics such as APRU, conversion rates, and usage, to inform our sales and marketing strategies.
Refine our go-to-market (GTM) strategy
Pricing Strategy - Analyze usage data, behavior and our costs to develop a fair and transparent pricing structure.
Enterprise Customer Success
Engage with enterprise clients to understand their needs, prioritize their feedback, and ensure it's appropriately integrated into our product roadmap.
Own the delivery of solutions for large enterprises, maintaining regular communication and ensuring they succeed with Gooey.AI.
How to apply:
Send your CV to hireme @ gooey.ai
Include what's your professional superpower.
Requirements
Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred.
Proven track record in sales, customer success, or a related field, with a strong focus on technology or SaaS products.
Excellent analytical skills, with experience in sales data analysis and KPI management.
Strong communication and interpersonal skills, capable of engaging effectively with both customers and internal teams.
Experience working with software teams to bring new product ideas to market.
Knowledge of pricing strategies and experience in creating compelling sales content.
Availability required for expected 4 nights / week for calls from 9:30-11:30PM IST / 8:30-10:30AM Seattle time
About the Company
Gooey.AI is the low-code AI orchestration platform with discoverable recipes built on the best of private and open source Generative AI. Our purpose is to enhance the world’s innovation instruction and help every person and organization successfully use AI.
With your help, we will be the most popular AI discovery and orchestration ecosystem when all of us become prompt AI writers and API stichters.
We value kindness, excellence and curiosity. We are an all remote organization spread across Seattle and India.
Why Gooey?
Join an innovative team dedicated to pushing the boundaries of GenerativeAI. Trusted by partners such as Bill & Melinda Gates Foundation, Fandom, Digital Green and many more.
250,000 users and #3 ranked website on Google for AI Animations, #4 for Art QR Codes
We are building an incredible GenAI platform that abstracts all the latest LLMs, animation tools, speech reco, etc from OpenAI, Stability, Google, Meta, etc. One of our projects - https://Farmer.CHAT - was demoed at the UN General Assembly in April 2023.
We are going open-source.
We are funded and profitable.
We offer benefits like health insurance and ESOPs.
We have cred: Dev Aggarwal is probably the best GenAI engineer in India. Sean Blagsvedt started and sold Babajob.com and helped found Microsoft Research India. Archana Prasad founded Dara.network, Jaaga.in and the BeFantastic.in TechArt festival.